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If you've read our post on the 5 Most Common CLIA Citations, you already know which requirements trip labs up the most. What that post didn't get into is why. And in my seven years as a CLIA surveyor, "why" mattered more than "what" almost every time. Labs weren't cited because they didn't care about compliance. They were cited because a requirement got misread, half-implemented, or inherited from a policy nobody had updated in years. "That's how we have always done it" is th