Hi, I'm Amy. I've been on both sides of the survey table
— and that changes everything.
For 7 years, I was a CLIA surveyor for the Arkansas Department of Health.
That means I walked into laboratories with a notepad and federal regulations in hand. I conducted hundreds of surveys across all laboratory types — from small physician office labs to larger hospital-based facilities. I know what surveyors look for because I was the surveyor. I know which deficiencies appear on paper versus which ones actually get cited. I know what good documentation looks like and what makes an inspector pause.
That experience is the foundation of everything I teach at That Lab Chic.
Why That Lab Chic and my Background
One-on-one consulting has limits. I can only help so many labs at a time, and the truth is — most laboratory professionals need access to reliable compliance guidance well before a survey is scheduled.
That Lab Chic is how I scale that insider knowledge. Instead of working with a handful of clients, I can equip thousands of lab directors, managers, and lead techs with the same practical understanding I've built over nearly two decades in this field.
No jargon. No 400-page PDFs. No overwhelm.
Just answers from someone who has genuinely been on both sides of the process.
M.S. Medical Laboratory Science from the University of Southern Mississippi
B.S. Medical Technology from the University of Arkansas for Medical Sciences
7 years as a CLIA Inspector in Arkansas
Independent Technical Consultant since 2014
All laboratory types — Physician office labs, hospital labs, reference labs, specialty facilities