Hi, I'm Amy. I've been on both sides of the survey table
— and that changes everything.
For 7 years, I was a CLIA surveyor for the Arkansas Department of Health.
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That means I walked into laboratories with a notepad and federal regulations in hand. I conducted hundreds of surveys across all laboratory types — from small physician office labs to larger hospital-based facilities. I know what surveyors look for because I was the surveyor. I know which deficiencies appear on paper versus which ones actually get cited. I know what good documentation looks like and what makes an inspector pause.
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That experience is the foundation of everything I teach at That Lab Chic.
Why That Lab Chic and my Background
One-on-one consulting has limits. I can only help so many labs at a time, and the truth is — most laboratory professionals need access to reliable compliance guidance well before a survey is scheduled.
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That Lab Chic is how I scale that insider knowledge. Instead of working with a handful of clients, I can equip thousands of lab directors, managers, and lead techs with the same practical understanding I've built over nearly two decades in this field.
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No jargon. No 400-page PDFs. No overwhelm.
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Just answers from someone who has genuinely been on both sides of the process.​
M.S. Medical Laboratory Science from the University of Southern Mississippi
B.S. Medical Technology from the University of Arkansas for Medical Sciences​
7 years as a CLIA Inspector in Arkansas
​Independent Technical Consultant since 2014
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All laboratory types — Physician office labs, hospital labs, reference labs, specialty facilities​